Credit & Collections Manager

Company: Robert Half
Location: Birmingham
Posted on: February 18, 2026

Job Description:

Job Description Job Description A growing construction-focused organization is seeking an experienced Credit & Collections Manager to take full ownership of the company’s accounts receivable function and lead the credit and collections team. This role is responsible for improving cash flow performance, reducing Days Sales Outstanding (DSO), and building strong internal and external relationships across sales, branch leadership, and customers. This position will play a key leadership role in assessing current processes, implementing training programs, and developing best practices for credit, collections, and customer relationship management. Key Responsibilities Assume full ownership of the company’s accounts receivable and collections operations Contact customers with past-due balances to confirm payment status, establish payment arrangements, and resolve disputes Drive improvements in DSO and maintain consistent weekly cash flow Assess the current AR team and implement structured training programs and best practices Train team members on AR protocols, customer communication, and relationship management Develop team skills in evaluating customer creditworthiness and setting appropriate credit limits Establish and maintain strong working relationships with sales teams, branch managers, and customers Create and implement credit policies and procedures Coordinate introductions and relationship-building with key internal and external stakeholders within the first month Ensure shared account knowledge and consistency across the AR team Continuously improve efficiencies and departmental processes Work Environment Full-time, onsite role based in Birmingham Occasional travel to branch locations High-impact leadership role with visibility across the organization Opportunity to shape and improve the AR function This is an excellent opportunity for a seasoned credit and collections professional who enjoys building teams, improving processes, and making a direct impact on company cash flow and customer relationships. For immediate consideration, apply now or contact Bryan Rushing with Robert Half, Birmingham AL. Qualifications Extensive experience in credit and collections within the construction or project-based industry Proficiency with Notices to Owner (NTOs), lien filings, and lien waivers in AL, GA, and FL Strong leadership, training, and team development skills Excellent communication and negotiation abilities Ability to balance customer relationships with firm collection objectives Critical thinking and problem-solving mindset Experience developing credit protocols and policies This is an excellent opportunity for a seasoned credit and collections professional who enjoys building teams, improving processes, and making a direct impact on company cash flow and customer relationships. For immediate consideration, apply now or contact Bryan Rushing with Robert Half, Birmingham AL.

Keywords: Robert Half, Auburn , Credit & Collections Manager, Accounting, Auditing , Birmingham, Alabama