Center Care Team - Medical Assistant
Company: ArchWell Health
Location: Birmingham
Posted on: June 4, 2025
Job Description:
Center Care Team - Medical Assistant BHMFIV, 3209 Ensley Five
Points W Ave, Birmingham, Alabama, United States of America Req
#13175 Monday, May 19, 2025 3209 Ensley 5 Points W. Ave Birmingham,
AL 35208 Job Summary: Core to the ArchWell Health approach is to
have a robust clinical care team focused on the needs of our
members. Care teams are responsible for delivering excellent and
compassionate primary care and coordinating the care of our members
with the broader healthcare delivery system. The Medical Assistant
(MA) plays a critical role in supporting the PCP day-to-day and
ensuring efficiency in the care provided to patients. MAs will work
closely and collaboratively with their teammates to greet and room
ArchWell Health members. S/he will be expected to assist in
assessing patient's health conditions, including performing routine
diagnostic testing during appointments.
Duties/Responsibilities:
- Conduct intake with patients, measuring and recording vital
signs, patient interview, and medical history; perform examinations
and routine screenings, ensuring patients are informed and all
questions and concerns are addressed for each procedure.
- Critically listen and engage with patients throughout
appointment, ensuring needs and/or changing in patient conditions
are reported to PCP, specialists, and/or other clinical
personnel.
- Perform all tasks with a hyper focus on patient experience,
including processing of patient phone messages, including returning
calls; routing calls to other team members as appropriate; calling
patients to obtain and relay pertinent information for the
physician.
- Change dressings, apply bandages, remove sutures and other
first aid procedures; use CPR skills, when necessary, all under
physician supervision.
- Ensure compliance with OSHA safety standards and conduct
accurate, legal, and ethical documentation at all times.
- Provide health coaching to a defined group of patients to
support healthy lifestyle choices; follows up with coached patients
via weekly calls. Required Skills/Abilities:
- Must possess a high degree of emotional intelligence and
integrity, driven and focused work ethic.
- Self-starter with the ability to think creatively and work
effectively.
- Ability to work effectively with various seniorities and
diverse populations including staff, providers, members, family
members, insurance carriers, vendors and market leadership.
- Strong communicator that is customer oriented.
- Excellent critical reasoning, decision-making, and
problem-solving skills to analyze situations, determine risks, and
find solutions to prevent future issues and resolve recurring
defects.
- Experience with claims/quality reports and analytical software
packages.
- Proficient skills in Microsoft Office Suite products including
Word, PowerPoint, Outlook and Excel plus a variety of other
word-processing, spreadsheet, database, e-mail and presentation
software.
- Ability to travel on occasion for company meetings. Education
and Experience:
- High school diploma or equivalent education (GED)
required.
- Graduation from a nationally accredited Medical Assistant
program OR comparable healthcare vocational training (i.e.
foreign-trained physician, paramedic, etc.) required.
- A minimum of 1 year work experience as a Medical
Assistant.
- 6+months' phlebotomy experience is highly desired.
- BLS for Healthcare Providers required.
- EClinical Works or similar EMR experience.
- Experience working with geriatric patients is a plus.
- Embodies and serves as a role model of ArchWell Health's
Values:
- Be compassionate
- Strive for excellence
- Earn trust
- Show respect
- Stay resilient
- Always do the right thing About ArchWell Health:At ArchWell
Health, we're creating a community of caring designed to help our
members stay healthy and engaged. By focusing on a strong
provider-patient relationship, routine wellness, and staying
active, our members enjoy a higher level of care and better quality
of life after the age of 60. Everything we do is for seniors. We
believe seniors should be heard, listened to, and given ample time
by their physicians to live well later in life.Our value-based care
model is designed to prevent illnesses while keeping members
healthy and happy in every aspect of their life. We deliver
best-in-class primary care at comfortable, accessible neighborhood
centers where older adults can feel at home and become part of a
vibrant, wellness-focused community. We're passionate about caring
for older adults and united by the belief that caring has the power
to change everything for our members. ArchWell Health is an equal
opportunity employer. Qualified applicants will receive
consideration for employment without regard to their race, color,
religion, age, sex, sexual orientation, gender identity, national
origin, disability, veteran status, or any other protected
classification. Other details
- Job Family Center Care Team
- Pay Type Hourly
- Travel Required No
- Required Education Certification Share this job: Required
Keywords: ArchWell Health, Auburn , Center Care Team - Medical Assistant, Healthcare , Birmingham, Alabama
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