AuburnRecruiter Since 2001
the smart solution for Auburn jobs

Associate Team Leader - Montgomery/Columbus, Al

Company: H&R Block
Location: Auburn
Posted on: April 2, 2021

Job Description:

What you'll do...

This Job Posting covers openings in multiple office locations within the area.

Joining us as an Associate Team Leader, you'll support a single retail office during tax season to consistently exceed client expectations and provide daily operations direction for the tax office.

Helping others is what we do best at H&R Block, which means you'll get to see the impact of your work firsthand. You won't prepare taxes in this role, so prior tax preparation experience is not required. You will be a vital part of the team to deliver on our purpose-to provide help and inspire confidence in our clients and communities everywhere.

You'll begin working a flexible part-time schedule in early December as you ramp up for the busy tax season and transition to a full-time schedule from January through April. After working a successful tax season, you may find that you want to apply to return for subsequent seasons, or even apply for advancement opportunities.

Day to day, you'll...

  • Support the Multi-Unit Team Leader, serving as onsite point of contact for tax office associates and clients, ensuring quality and consistent execution that will allow us to promote the value of H&R Block
  • Execute and hold all tax office associates accountable to Standard Operating Procedures (SOP) execution and client service experience, with escalation to the Multi-Unit Team Leader and District General Manager as necessary
  • Serve as point of contact for onsite escalated client service concerns
  • Ensure clients are scheduled properly and conflicts are resolved, with escalation to the Multi-Unit Team Leader and District General Manager as necessary
  • Lead the office from the front desk, providing phone coverage and engaging with clients to deliver an outstanding experience
  • Lead daily activities to ensure that all tax office associates are scheduled, and work is completed according to deadlines, with attention to quality standards, priorities and overall goals
  • Lead daily huddles and communicate essential information to office associates
    About H&R Block...

    We are here to live our purpose to provide help and inspire confidence in our clients and communities everywhere. We take our work personally, because we know what it represents: Families and homes. Livelihoods and lives.

    We've been true to that purpose since brothers Henry and Richard Bloch founded our company in 1955. Since then, we've grown to approximately 12,000 tax offices throughout the United States and around the world. When you join our team, you'll add to the momentum of a forward-thinking company - one that defined an industry and is now leading its transformation.

    It would be even better if you also had...

    • Experience supervising or managing people
    • History of delivering outstanding customer experiences
      Bilingual candidates strongly encouraged to apply!

      What you'll bring to the team...

      • Prior experience working in customer service or similar role
      • Strong organizational skills and ability to plan and manage day-to-day office operations
      • Customer-centric mindset and strong communication skills
      • Computer proficient with the ability to use MS Office
      • Demonstrated ability to work independently with minimal supervision
      • Passionate, determined, resilient under stress and a will to win attitude
      • Able to work a flexible work schedule of 40 hours per week and flexibility based on business needs
      • High school diploma / equivalent or higher

Keywords: H&R Block, Auburn , Associate Team Leader - Montgomery/Columbus, Al, Hospitality & Tourism , Auburn, Alabama

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Hospitality & Tourism Jobs


Delivery Service Driver - Irondale - Earn up to and sometimes over $15/per hour with tips daily
Description: Join Domino's as a delivery driver today Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first Deliver amazing (more...)
Company: Domino's
Location: Vandiver
Posted on: 04/14/2021

Customer Service Tech- Jemison, AL
Description: About Lumen br Lumen is guided by our belief that humanity is at its best when technology advances the way we live and work. With 450,000 route fiber miles serving customers in more than 60 countries, (more...)
Company: Lumen
Location: Jemison
Posted on: 04/14/2021

Customer Service Delivery Driver
Description: Join Domino's as a delivery driver today Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first Deliver amazing (more...)
Company: Domino's
Location: Vandiver
Posted on: 04/14/2021


Delivery Driver - Earn Cash Daily - Homewood - (5851)
Description: Join Domino's as a delivery driver today Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first Deliver amazing (more...)
Company: Domino's
Location: Leeds
Posted on: 04/14/2021

Pizza Delivery Driver - Bessemer - Earn up to and sometimes over $15/per hour with tips daily (5365)
Description: Join Domino's as a delivery driver today Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first Deliver amazing (more...)
Company: Domino's
Location: Fairfield
Posted on: 04/14/2021

Delivery Driver - Earn Cash Daily - Chalkville - (5894)
Description: Join Domino's as a delivery driver today Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first Deliver amazing (more...)
Company: Domino's
Location: Columbiana
Posted on: 04/14/2021

Customer Delivery Driver - Homewood - Earn up to and sometimes over $15/per hour with tips daily
Description: Join Domino's as a delivery driver today Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first Deliver amazing (more...)
Company: Domino's
Location: Sterrett
Posted on: 04/14/2021

Restaurant Manager Jobs: Hiring Immediately! Full Time / Part Time - $12-$22/Hr
Description: Find your next job here Will
Company: Part Time Jobs
Location: Anniston
Posted on: 04/14/2021

Domino's Pizza Delivery Driver
Description: Join Domino's as a delivery driver today Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first Deliver amazing (more...)
Company: Domino's
Location: Harpersville
Posted on: 04/14/2021

Delivery Driver - No Experience Needed - Start Delivering Today
Description: Your time. Your Goals.What is DoorDashAvailable in over 4,000 cities in the U.S., Canada, and Australia, DoorDash is about connecting people with possibilities: bigger savings accounts, wider nets, stronger (more...)
Company: Doordash
Location: Remlap
Posted on: 04/14/2021

Log In or Create An Account

Get the latest Alabama jobs by following @recnetAL on Twitter!

Auburn RSS job feeds