Accounts Receivable Clerk/General Cashier
Company: The Hotel at Auburn University
Posted on: November 14, 2021
Role and Responsibilities To determine customer's credit
worthiness recommendations, ensure the timely and accurate billing
of customers, and collection of all receipts due hotel, following
prescribed collection procedures. Manage the hotel bank for all
employees. Process all customer credit applications submitted.
Provide credit history and direct billing requested amounts to
management for approval within credit approval policy limits. Print
invoices when needed at conclusion of events, copy all related
back-up and mail (e-mail) with statements as necessary. Post City
Ledger payments daily from check copies and wire transfers on bank
statement. Post/Coordinate all payments via AU Payment System, ie.
FOAP, Voucher, ITV and Wire. Process returned checks through City
Ledger and complete check requisition to reimburse bank. Notify
management of all returned checks and utilize sales contacts if
necessary to collect monies owed hotel. Prepare weekly aging
reports for review with Director of Finance and General Manager if
requested. Log and post all advance deposits for group. Forward
transient advance deposits to reservations for posting. Answer &
log incoming guest charge inquiries. Research questions and post
corrections as necessary. Send updated folio to guest as requested.
Do not send folios to other than original guest without written
release authorization from guest. Post any banquet charges
adjustments, rebates, etc. Follow prescribed collection procedures
to collect all monies owed hotel. Research and respond to all
credit card inquiry chargebacks. Provide source documentation as
requested in defense of charges and follow through to ensure
successful completion of transactions with credit card processors.
Provide backup for any write-offs to management for approval.
Reconcile all Credit card clearing accounts each month by the 7th
day of the following month. Maintain all tax-exempt requests and
backup to be kept on file with the sales and use tax filing. Post
month end journal entries as required. Batch out Daily Credit Card
batches from both POS and PMS systems. Reconcile to daily Income
journal posting. Coordinate monthly Beverage Inventory. Assist with
physical inventory and input appropriate Month End Journal entries.
Coordinate Credit Review with Sales and Catering Departments as
needed. Maintain the house bank. Create and monitor accounts on
cash machine for all employees that require a bank for their job.
Audit cash machine and house banks monthly. Maintain an audit log
for review of all audits. Prepare daily cash deposits to be taken
to bank by Director of Finance or designated leader. Prepare a
daily cash over/short report and a variance log that is distributed
to the appropriate leader. Fill any petty cash requests per the
hotel's petty cash policy. Each associate is expected to carry out
all reasonable requests by management which the associate is
capable of performing. Qualifications and Education Requirements
Hotel Accounts Receivable experience preferred. General Cashier
experience preferred. Customer service experience required.
Preferred Skills Microsoft Office proficient. Able to use a 10 Key.
Attention to Detail. Customer service skill via phone.
Keywords: The Hotel at Auburn University, Auburn , Accounts Receivable Clerk/General Cashier, Hospitality & Tourism , Auburn, Alabama
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