Accounts Receivable Clerk/General Cashier

Company: The Hotel at Auburn University
Location: Auburn
Posted on: November 14, 2021

Job Description:

Role and Responsibilities To determine customer's credit worthiness recommendations, ensure the timely and accurate billing of customers, and collection of all receipts due hotel, following prescribed collection procedures. Manage the hotel bank for all employees. Process all customer credit applications submitted. Provide credit history and direct billing requested amounts to management for approval within credit approval policy limits. Print invoices when needed at conclusion of events, copy all related back-up and mail (e-mail) with statements as necessary. Post City Ledger payments daily from check copies and wire transfers on bank statement. Post/Coordinate all payments via AU Payment System, ie. FOAP, Voucher, ITV and Wire. Process returned checks through City Ledger and complete check requisition to reimburse bank. Notify management of all returned checks and utilize sales contacts if necessary to collect monies owed hotel. Prepare weekly aging reports for review with Director of Finance and General Manager if requested. Log and post all advance deposits for group. Forward transient advance deposits to reservations for posting. Answer & log incoming guest charge inquiries. Research questions and post corrections as necessary. Send updated folio to guest as requested. Do not send folios to other than original guest without written release authorization from guest. Post any banquet charges adjustments, rebates, etc. Follow prescribed collection procedures to collect all monies owed hotel. Research and respond to all credit card inquiry chargebacks. Provide source documentation as requested in defense of charges and follow through to ensure successful completion of transactions with credit card processors. Provide backup for any write-offs to management for approval. Reconcile all Credit card clearing accounts each month by the 7th day of the following month. Maintain all tax-exempt requests and backup to be kept on file with the sales and use tax filing. Post month end journal entries as required. Batch out Daily Credit Card batches from both POS and PMS systems. Reconcile to daily Income journal posting. Coordinate monthly Beverage Inventory. Assist with physical inventory and input appropriate Month End Journal entries. Coordinate Credit Review with Sales and Catering Departments as needed. Maintain the house bank. Create and monitor accounts on cash machine for all employees that require a bank for their job. Audit cash machine and house banks monthly. Maintain an audit log for review of all audits. Prepare daily cash deposits to be taken to bank by Director of Finance or designated leader. Prepare a daily cash over/short report and a variance log that is distributed to the appropriate leader. Fill any petty cash requests per the hotel's petty cash policy. Each associate is expected to carry out all reasonable requests by management which the associate is capable of performing. Qualifications and Education Requirements Hotel Accounts Receivable experience preferred. General Cashier experience preferred. Customer service experience required. Preferred Skills Microsoft Office proficient. Able to use a 10 Key. Attention to Detail. Customer service skill via phone.

Keywords: The Hotel at Auburn University, Auburn , Accounts Receivable Clerk/General Cashier, Hospitality & Tourism , Auburn, Alabama