Customer Service Representative
Company: Phocas Software
Location: Auburn
Posted on: January 10, 2022
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Job Description:
[Customer Service / Remote] - Anywhere in U.S. / Competitive Pay
/ 401k / Company paid medical, vision and dental - As a Customer
Support Rep you'll: Deliver technical support and resolve request
issues from Phocas' end users; Perform detailed troubleshooting to
identify the cause of a problem, provide workaround resolutions,
root cause analysis and major incident management; Conduct end user
training to ensure customer optimization of the solution/s;
Document, track, monitor, and report on support cases...Hiring Fast
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Keywords: Phocas Software, Auburn , Customer Service Representative, Hospitality & Tourism , Auburn, Alabama
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