- Standard I:Recognizes role and operates within an integrated
plan of services
- Standard II: Regular job functions
- Standard III:Knowledge, judgement, and decision making
- Standard IV:Communication, teamwork, and patient/guest/employee
- Standard V: Leadership, initiative, and resourcefulness
PHYSICAL DEMANDS & WORKING CONDITIONS
Essential function: As many as four to six hours per day spent
working at computer terminal and/or personal computer.
Marginal functions: Usual amount of sitting, standing, lifting,
bending, stooping, squatting, and carrying normally found in a
health care environment.
Environmental factors: May be exposed to communicable diseases,
disagreeable odors, dust, fumes, gases, and changes of temperature
and humidity. May be exposed to blood borne pathogens.
Experience: Two years general office or hospital administrative
experience required. Supervisory experience preferred.
Education: High school diploma or equivalent required.
Bachelorsdegree in business or health care administration
Special qualifications: Ability to operate computer terminal,
personal computer, and other office equipment required. Familiarity
with medical and fiscal terminology, Microsoft Office Suite, and
Raintree Software preferred.
Outside relationships: Maintain an excellent working
relationship with sources of referrals and their staffs.
Interaction with other departments: Maintain an excellent
working relationship with HPRC Corporate and with other HPRC Office
Budget: Provides input to the Department Director in preparation
of theannual budget, assists the Department Director in operating
within the current budget.
Assets controlled: Office equipment and supplies, medical
Employees supervised: Patient Services Representatives
Career path: Patient Accounts Representative; Director, Patient