Why Covenant Care?
Are you a Healthcare Warrior? Want a competitive, engaging job
with great perks? Want a seat at the table to discuss strategy?
Want to see your ideas put into action? Then you want to look
closely at a career with Covenant Care.
Covenant Care is one of the largest non-profit providers of home
health, hospice, memory, palliative and private duty care in the
regions we serve. Our collaborative team of more than 600
physicians, nurses, aides, therapists and professional staff and
volunteers serve patients and families in communities throughout
Florida and Alabama. For more information, visit
choosecovenant.org, or visit us on Facebook, Instagram or
Ready to join our family?
Our teammates enjoy a supportive environment and flexible
schedule with advancement opportunities. Covenant Care's engaging
culture is founded upon mutual respect and trust. A place where
employees feel valued and patients and residents feel the service
is extraordinary. We recognize and celebrate the value of each
teammate's unique contributions and encourage a sense of ownership,
sharing our mission with patients, families and our
Provides professional social services to patients, family
members and/or significant others enrolled within the continuum of
Covenant services by assisting them with the psychosocial aspects
of illness, disability, death, and bereavement. Maintains frequent
contact with patients/families, Interdisciplinary Group, other
Covenant staff, volunteers, community resource agencies, and the
A bachelor's degree in social work or other related field with
two (2) years of healthcare experience and under the supervision of
an MSW or a degree in other related fields with (1) year of
experience in a healthcare setting. Experience working with
terminally ill patients and their families is preferred.
Must possess valid Florida or Alabama driver's license and
current automobile insurance and insurability under the company
liability insurance are required. If working in Alabama, must
possess current proof of CPR training. Staff providing services in
the State of Alabama, must either hold a valid Alabama license or
apply for Alabama licensure and obtain licensure within one year as
required by the State of Alabama.
Main Duties and Responsibilities
Demonstrates good assessment skills in performance of
psychosocial and spiritual assessment and development of an initial
care plan for each patient/family unit. Implements an initial
psychosocial assessment and care plan for each patient/family unit
within 5 calendar days of admission to Hospice. Completes
psychosocial assessment for patients in conjunction with Admissions
if the patient is imminent or is in crisis.
Visits patient/family based on requested and/or assessed need.
Frequency will be reflected in the plan of care and updated as
situation changes. Determines need for additional visits, phone
calls or other contacts to meet patient/family needs.
Will be cross-trained to provide services to patients/families
throughout the continuum of Covenant Care services; to include the
hospice inpatient facilities.
Participate in the social services weekend on-call rotation, to
include inpatient centers, to provide support, resources,
information, education, or crisis interventions to patients and/or
Evaluates the financial needs of each patient/family and makes
appropriate interventions for financial assistance. Verifies
patient's payment source and collaborates with other departments to
help meet the needs of the patient/family.
Demonstrates knowledge of and displays good intervention skills
regarding significant areas of hospice care. Communicates with
primary team and Clinical Manager(s) when changes/problems occur.
Makes visit at the time of death if requested by primary RN or if
Demonstrates sensitivity to issues of diversity (cultural,
spiritual, sexual, age, and lifestyle).
Displays ability to communicate well in sensitive areas.
Provides emotional support to the patient/caregiver. Assists
patients/families with funeral planning in conjunction with other
Demonstrates understanding of medical and terminal illness,
including related symptoms and procedures. Maintains thorough
knowledge of Advance Directives and assists patients/families with
executing Advance Directives. Requests a copy of Advance Directives
for the Hospice chart.
Participates in the bi-weekly IDG meeting and acts as a
support/resource person to team members, to ensure the best care
for the patient/family according to the hospice concept.
Documentation must reflect and support the care plan. The care
plan is updated as changes occur to the patient's condition in a
timely manner and communicated to other members of the team via
Serves as liaison to community health, welfare, and social
agencies and makes referrals to appropriate agencies on behalf of
the patient and family. Works with hospital-based social services
personnel prior to, during, and following discharge of hospice or
Displays a positive attitude and a professional manner/demeanor.
Promotes a positive image of the Hospice concept throughout the
Possesses thorough understanding of contract care to provide
social work services for patients in nursing homes and ALFs.
Develops expertise for hospice Medicare, Medicaid and other
Will complete point of care (bedside) documentation in
accordance with the organization standards.
Assumes primary responsibility for own professional development.
Accepts responsibility and accountability for own actions.
Demonstrates ability to solve problems independently and yet seeks
advice appropriately. Is self-directed, demonstrates flexibility
and organizes workload efficiently.
Assists in the review and evaluation of Hospice policies in
regard to social services.
Attends social services staff meetings and all mandatory
in-services and team reports.
Works effectively with volunteer services to identify
patient/family needs that can be met by volunteers; offers
volunteer services to patients and families, as needed, throughout
their length of stay; requests volunteer services to meet
identified needs; documents volunteer interventions in the plan of
Performs other duties as requested by the Clinical Manager
and/or Regional Director or Operations.
Meet or exceed productivity expectations as outlined by your
immediate supervisor and as guided by organizational standards.
Required to comply with all Covenant Care policies, procedures
and personnel policies, including those specifically addressing
disaster preparedness and response.
May supervise interns as requested.
Special Demands/Physical Requirements:
Position may sometimes require light to medium lifting.
Normally, such lifting will include, but is not limited to, the
lifting of various office supplies and small equipment items. This
position is mentally demanding because of the continual need of
assessing and evaluating certain clinical aspects of patient/family
care. This position requires considerable time traveling in a motor
vehicle, furnished by incumbent, in connection with performing the
essential functions of the position.
Contact the Human Resources Department at 850.365.9659 for more
information. All qualified applicants will receive consideration
for employment without regard to race, color, religion, sex,
national origin, protected veteran status, or disability