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Manager, SalesForce & Data Administration

Company: Auburn University
Location: Auburn
Posted on: June 11, 2021

Job Description:

Position Details

Requisition Number S826P Home Org Name AG Administration (Orgn: 120000) Division Name College of Agriculture Position Title Manager, SalesForce & Data Administration Job Class Code HC83 Appointment Status Full-time Part-time FTE Limited Term No Limited Term Length Job Summary The individual selected for this position will be responsible for managing and coordinating data management efforts for the College of Agriculture to ensure accurate and consistent reporting. This role is responsible for the day-to-dayoperations to include maintaining configurations, developing and maintaining data extracts and load scripts, ensuring data is being exchanged between integrated systems, and managing user access.

Essential Functions Responsibilities include, but are not limited to the following:

Directs multiple sources of highly complex data across the college to include graduate programs, undergraduate programs, employer data management, and alumni data management to ensure integration between the various systems across campus. Provides technical design, implementation, maintenance, system administration, and support for the colleges data users. Manages the technical and data architecture design for the strategic Customer Relationship Management (CRM) initiative within the college and its related integrated applications to ensure consistent flow of data between systems. Completes, validates, and disseminates data related to multiple accreditation and ranking surveys, along with profile survey data.

Works with outside vendors, senior college and OIT leadership, governance committees, research personnel, faculty, student groups, campus IT staff, and others across campus serving as the data subject matter expert to ensure smooth transactions, deployment and operational processes. Oversees the procurement and selection of information technology that is significant to the management of Big Data and CRM technology. Develops and updates all training materials for SalesForce; conducts training sessions to new users and ongoing refresher sessions to current users. Ensures all users are up-to-date with system changes.

Establishes policies and procedures for the data governance, data security and integrity, and data definitions for the college.

Establishes and provides education on CRM and data governance best practices in conjunction with the campus-wide data governance initiative.

Education Level Bachelor's degree from an accredited institution Field of Study Degree in Business, Engineering, Mathematics/Statistics, or related field.

Years of Experience 6 Area of Experience Experience designing, administering, reporting,and analyzing data and data sources to drivedecisions. At least 1 year experience mentoring, supervising, or leading others.

Requirements for Additional Job Levels Education Level Indicated education is required; no substitutions allowed. Field of Study Years of Experience Indicated experience is required; no substitutions allowed Area of Experience Requirements for Additional Job Levels Minimum Skills and Abilities Minimum Technology Skills Data management knowledge, Excel proficiency, FERPA guideline knowledge

Minimum License and Certifications SalesForce Certified Administrator must obtain within one (1) year of employment.

Desired Qualifications Desired undergraduate degree from an accredited institution in Computer Engineering, Management Information Systems, Business Analytics

Desired graduate degree in one of the following areas:Educational Psychology, Higher Education Administration, Industrial and Organizational Psychology, Assessment and Measurement, Adult Education, or related fields.

Salary Grade 36 Salary Range $59,700 - $99,600 Job Category Other Working Hours if Non-Traditional List any hazardous conditions or physical demands required by this position Posting Date 05/25/2021 Closing Date EEO Statement A commitment to an inclusive and diverse campus environment is required. Women, underrepresented groups, individuals with disabilities and veterans are encouraged to apply.AUBURN UNIVERSITY IS AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER. It is our policy to provide equal employment opportunities for all individuals without regard to race, sex, religion, color, national origin, age, disability, protected veteran status, genetic information, sexual orientation, gender identity, or any other classification protected by applicable law.

Special Instructions to Applicants Please utilize the attachment feature of our online employment site and attach/upload a cover letter and resume.

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Keywords: Auburn University, Auburn , Manager, SalesForce & Data Administration, Other , Auburn, Alabama

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