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Chase Consumer Banking Lead Assocaite Operations Specialist - Trainee (Market Expansion) Greater ...

Company: JP Morgan Chase
Location: Auburn
Posted on: September 11, 2019

Job Description:

Job DescriptionAt JP Morgan Chase, we have anobsession for helping our customers, taking care of our employees, a strongcommitment to diversity and inclusion, building relationships, and deliveringextraordinary customer service. Using the latest banking solutions combinedwith cutting edge financial technology you'll be front and center representingour brand, and providing superior customer service, to offer our customers thebest solutions for their financial needs. If you are passionate about people,helping to improve the lives of our customers through financial solutions,education and advice, and want to join an exemplary team, then join us at JPMorgan Chase. Do you have a passion for helpingcustomers, building relationships and delivering extraordinary customerservice? We are looking for energetic, enthusiastic people to be the face ofChase to our retail branch customers. Lead Associate-Operations Specialist whoare successful in making referrals may be eligible for monthly incentives. A Lead Associate-OperationsSpecialist Trainee is responsible for completing the Lead Associate-OperationsSpecialist Training Program (30 days) and learning the business activities of aLead Associate-Operations Specialist. Description: As a Lead Associate OperationsSpecialist on a Branch Banking team, you support the Branch Manager andAssociates to ensure customer financial transactions are completed accuratelyand efficiently, while complying with all policies, procedures and regulatorybanking requirements. Apply these skills to become a Lead Associate OperationsSpecialist at Chase and help impact the customer banking experience. Responsibilities: You'll contribute significantly tothe success of your branch by helping with the following: * Works with the branch manager to set the tone of the branch environment to provide an exceptional customer experience, and a dynamic and engaging culture * Process and assist customers with transactions * Introduce customers to your branch team who will build relationships and assist with specialized financial needs * Make customers' lives easier by sharing and setting up self-service options to access their accounts 24 hours a day/7 days a week * Support the Branch Manager with all aspects of branch operations, including loss control, compliance and audit standards * Assist with scheduling as necessary * In the absence of the Branch Manager or designated banker, you'll be given responsibility to communicate branch priorities throughout the day To beconsidered for this role, you may be required to complete a video interviewpowered by HireVue * Demonstrated ability to make connections, engage and educate customers and refer as appropriate * Strong desire and ability to influence, educate and connect team, partners and customers to technology * Demonstrated leadership abilities and works well in a team environment * Demonstrated proficiency in operations and transaction accuracy * Minimum one year of branch banking experience preferred; Associate and/or Personal Banker experience is a plus * Detail-oriented, organized and ability to multi-task with an ability to follow policies, procedures, and regulatory banking requirements * Some College level or military equivalent strongly preferred; High school degree, GED or foreign equivalent required * Availability to work Branch hours, including weekends and some eveningsby Jobble

Keywords: JP Morgan Chase, Auburn , Chase Consumer Banking Lead Assocaite Operations Specialist - Trainee (Market Expansion) Greater ..., Other , Auburn, Alabama

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