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Skilled Service Technician

Company: AutoNation Inc
Location: Auburn
Posted on: May 16, 2019

Job Description:

What are the day-to-day responsibilities?

  • Performing vehicle repair and/or maintenance work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards to drive Customer loyalty.
  • Communicating with Parts Department and Service Advisors regularly to effectively manage production and Customer communication.
  • Diagnosing the cause of any malfunction and perform repair, if authorized by the Customer.
  • Conducting multi-point inspections to make appropriate recommendations to ensure safety and reliability of Customer vehicles.
  • Documenting work performed on each vehicle on the repair order.
  • Maintaining an inventory of normal Technician s tools not normally inventoried by the Service department as special tools.
  • Keeping abreast of factory technical bulletins and participating in factory-sponsored training classes as appropriate.
  • Providing an exceptional customer experience to drive loyaltyHow will I know if I am successful?The performance of a Skilled Technician is measured by achieving:
    • Targeted production
    • Targeted sales
    • Targeted Customer Satisfaction IndexWhat are the requirements for this job
      • High School diploma or equivalent
      • 2+ years experience as an automotive technician
      • Automotive technical training (varies based on store needs)
      • Attention to detail
      • Organization and follow-up skills
      • Valid in-state driver s license and have and maintain an acceptable, safe driving recordWhat are the opportunities for career growth?Our Associates have many choices for career growth and development after success in a Service Technician role. Opportunities may include:
        • Master-Certified Technician
        • Service Advisor
        • Service Management

Keywords: AutoNation Inc, Auburn , Skilled Service Technician, Professions , Auburn, Alabama

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