AuburnRecruiter Since 2001
the smart solution for Auburn jobs

Front Desk Agent - Fosse Experience Required

Company: McNeill Hotel Company
Location: Auburn
Posted on: January 9, 2021

Job Description:

SUMMARY: Responsible for greeting guests, taking reservations, providing guest service andsettling guest accounts upon completion of their stay.
What's in it for you:


  • PTO
  • Paid Vacation after 1 year of service
  • 401K
  • Medical/Dental/Vision Insurance options
  • Short and Long Term Disability options
  • Employer paid life insurance with additional coverage options
  • Employee Travel Program

    ESSENTIAL DUTIES AND RESPONSIBILITIES:

    • Greets, checks in, and assigns rooms to guests
    • Promptly and effectively deals with guest requests and complaints
    • Answers phone calls and routes appropriately, takes accurate messages, makes
    • reservations and uses upselling techniques as directed by General Manager or sales team
    • Assists sales and marketing efforts as directed by General Manager
    • Handles confidential information with high integrity
    • Maintains accurate cash, accounting, and reservation records
    • Responsible for all cash and credit card transactions so that drawers balance at the end
    • of each shift
    • Answers guest inquiries about area attractions, hotel services, directions or reservations
    • Conducts wake up calls as requested
    • Records pertinent guest information and issues in log book for opening managers
    • review
    • Keeps communal areas and lobby clean
    • Assists breakfast hosts in replenishing food or supplies and cleaning as directed
    • Assists with laundry as directed
    • Follows company policies and procedures
    • Other duties as assigned by supervisor or management

      QUALIFICATIONS :
      Education/Experience: High School Diploma or GED equivalent. Minimum of threemonths hotel guest service experience or equivalent training and experience.
      Skills:

      • Interpersonal skills
      • Guest service
      • Innate sense of urgency
      • Adaptability
      • Detail oriented
      • Proficient communication
      • Ability to multi-task
      • Advanced experience with personal computers and related software applications
      • Ability to read, write, and speak the English language

        Working Conditions:

        • Will be required to work nights, weekends, and holidays.
        • Will be required to work in a fast-paced environment.

          RELATIONSHIPS:
          Internal: General Manager, Assistant General Manager, Peers, Sales Manager, Director ofSales and Field Operations at the corporate level
          External: Guests - To provide customer service
          PHYSICAL/COGNITIVE ACTIVITES:
          This description of physical and mental activities is not intended to describe essential job functions. Rather, its purpose is to give the job applicant a feel for the physical and mentalactivities of the job to the end that an applicant with a disability can determine whether he or she will be able to do this job either with or without accommodations.The major responsibility of this position is to provide guest service and maintain the hotel reservation system. This person must understand the practices, techniques and technologies required in the work they are performing or monitoring.
          While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; talk and hear. Specific vision abilities required by this job include close vision to that of a computer and the ability to adjust or focus.
          This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.JB.0.00.LN

Keywords: McNeill Hotel Company, Auburn , Front Desk Agent - Fosse Experience Required, Sales , Auburn, Alabama

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Sales Jobs


Outside sales - Route Sales - Mac Tools - Training Provided
Description: Build a Great Career and a Quality Life with Mac Tools. br br Feel the freedom and independence of working on your own, in a stress free environment - with no one to answer to, except yourself Join (more...)
Company: Mac Tools
Location: Hanceville
Posted on: 01/21/2021

Licensed Medicare Insurance Agent - Year-round, Salaried Role
Description: Job DescriptionNow that AEP is over, find your permanent home About Assurance At Assurance we are disrupting the antiquated and inefficient world of insurance and financial services. Our team of world (more...)
Company: ASSURANCE Independent Agents
Location: Birmingham
Posted on: 01/21/2021

Sales Agent
Description: Sales Agent LOOKING FOR SALES PEOPLE TO EARN UP TO 5K per WEEK We are looking to hire 5 sales ninjas in the next week Family First Life Emerald City FFLEC is looking for NON-LICENSED and LICENSED recruits (more...)
Company: FFL Emerald City
Location: Birmingham
Posted on: 01/21/2021


Sales Development Representative
Description: Remote/Home Office OpportunitySales Development RepresentativeAre you wanting to start your career at a company or are you wanting to be part of a CAUSE Our Cause:--Protect grow local business market (more...)
Company: Thryv
Location: Birmingham
Posted on: 01/21/2021

Licensed Medicare Sales Agent - Work from Home, Full-Time Position
Description: Job DescriptionNow that AEP is over, find your permanent home About Assurance At Assurance we are disrupting the antiquated and inefficient world of insurance and financial services. Our team of world (more...)
Company: ASSURANCE Independent Agents
Location: Birmingham
Posted on: 01/21/2021

Medical Device Sales Specialist
Description: With over 60 years of experience in the healthcare industry, our client is a market-leading innovator working to improve
Company: Healthcare Innovator
Location: Birmingham
Posted on: 01/21/2021

Patient Service Representative for Brookwood Occupational Medicine
Description: Description: 500 Sign on BonusSummaryMedical office position responsible for front office processes in the physician practiceResponsibilities Collects
Company: Tenet Healthcare
Location: Mc Calla
Posted on: 01/21/2021

Medicare HUB Sales Agent - Remote
Description: Job Description Now that AEP is over, find your permanent home About Assurance At Assurance we are disrupting the antiquated and inefficient world of insurance and financial services. Our team of world (more...)
Company: ASSURANCE Independent Agents
Location: Birmingham
Posted on: 01/21/2021

Client Service Representative- Forestdale - Starting at $8 per hour (5375)
Description: n nLove dealing with people but not making food We've got you covered The Customer Experience Representative will WOW the customer by making sure they have a positive experience either in the store (more...)
Company: Domino's
Location: Birmingham
Posted on: 01/21/2021

Independent Freight Agent
Description: br br br Independent Freight Agent br br Grow Your Income with Us br br If you are looking to build your own business and grow your income with an experienced partner beside you, this opportunity (more...)
Company: GLT Logistics
Location: Birmingham
Posted on: 01/21/2021

Log In or Create An Account

Get the latest Alabama jobs by following @recnetAL on Twitter!

Auburn RSS job feeds