Front Office Agent- Full Time and Part Time
Company: The Hotel at Auburn University
Posted on: November 14, 2022
Responsible for the accurate, courteous, and efficient
check-in/check-out of hotel guests. Processes all payments
according to established hotel requirements. Provide information to
any guest or visitor inquiry. Responsible for answering calls at
the front desk and alerting hotel staff of VIP arrivals. Completing
quality improvement action forms (QIAF) for any guest incident,
complains, feedback etc. Problem resolution to guest satisfaction
and service recovery.
Keywords: The Hotel at Auburn University, Auburn , Front Office Agent- Full Time and Part Time, Sales , Auburn, Alabama
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