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Front Office Agent- Full Time and Part Time

Company: The Hotel at Auburn University
Location: Auburn
Posted on: November 14, 2022

Job Description:

Responsible for the accurate, courteous, and efficient check-in/check-out of hotel guests. Processes all payments according to established hotel requirements. Provide information to any guest or visitor inquiry. Responsible for answering calls at the front desk and alerting hotel staff of VIP arrivals. Completing quality improvement action forms (QIAF) for any guest incident, complains, feedback etc. Problem resolution to guest satisfaction and service recovery.

Keywords: The Hotel at Auburn University, Auburn , Front Office Agent- Full Time and Part Time, Sales , Auburn, Alabama

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